PRIVACY POLICY

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At ER Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our e-commerce website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.

Account Information: Username, password, and account preferences if you register on our site.

Transaction Information: Details of purchases made on our website.

Technical Information: IP address, browser type, operating system, and browsing behavior using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process and deliver your purchases, including managing payments and shipping.

Customer Support: To respond to inquiries, provide assistance, and resolve issues.

Marketing Communication: To send promotional offers, updates, and newsletters (you can opt-out at any time).

Website Improvement: To analyze website usage and enhance your shopping experience.

Legal Compliance: To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties, except as necessary to provide our services or as required by law. Examples include:

Payment Processing: Sharing details with payment gateways to complete transactions.

Shipping Providers: Sharing information with delivery partners to fulfill orders.

Service Providers: Sharing data with IT and marketing service providers who help us operate the website.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve site functionality and performance.

Analyze site traffic and usage patterns.

Provide personalized shopping experiences.

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes secure servers, encryption, and regular monitoring. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of receiving marketing communications.

Request a copy of the data we have about you.

To exercise these rights, please contact us at info@ersolutions.co.za.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting them.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review it periodically for updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

ER Solutions
Email: info@ersolutions.co.za
Phone: [Insert Phone Number]
 

By using our website, you agree to this Privacy Policy. Thank you for trusting ER Solutions with your personal information.